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OFFICALERA's avatar
OFFICALERA
4 years ago
Solved

EA games folder not connecting to game (the sims)

Hi,  I really hope someone can help me with this!!  I recently got my MacBook repaired after a minor spillage accident and they had to wipe my entire computer in the process.  I had fortunately sa...
mac
  • Bluebellflora's avatar
    Bluebellflora
    4 years ago

    @OFFICALERA 

    Thanks!

    This is where the game will load saves and other user data from:

    /Users/NAME/Documents/Electronic Arts/The Sims 4

    But you also have data here where the game will not load data from:

    /Users/NAME/Documents/Dokumenter/Electronic Arts/The Sims 4

    Maybe your saves are in that second location? You need to move them over to the first location.

    You're also using iCloud Drive so make sure you have optimised storage disabled otherwise at some point all your data will start getting pushed to the cloud from your Mac and then none of your saves and other user content will load - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Saves-CC-Mods-or-Library-items-disappeared/m-p/10242133#M45493

OFFICALERA's avatar
OFFICALERA
4 years ago
@Bluebellflora Hi,
these are the results, I just removed my name:
Last login: Sun Sep 19 19:08:48 on ttys000
NAME@NAME-MacBook-Air ~ % find ~ -type d -name "*The Sims 4*" 2>/dev/null
/Users/NAME/Library/Mobile Documents/com~apple~CloudDocs/Documents/Electronic Arts/The Sims 4
/Users/NAME/Applications/The Sims 4 Packs
/Users/NAME/Applications/The Sims 4.app
/Users/NAME/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app
/Users/NAME/Documents/Dokumenter/Electronic Arts/The Sims 4
/Users/NAME/Documents/Electronic Arts/The Sims 4
Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago

@OFFICALERA 

Thanks!

This is where the game will load saves and other user data from:

/Users/NAME/Documents/Electronic Arts/The Sims 4

But you also have data here where the game will not load data from:

/Users/NAME/Documents/Dokumenter/Electronic Arts/The Sims 4

Maybe your saves are in that second location? You need to move them over to the first location.

You're also using iCloud Drive so make sure you have optimised storage disabled otherwise at some point all your data will start getting pushed to the cloud from your Mac and then none of your saves and other user content will load - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Saves-CC-Mods-or-Library-items-disappeared/m-p/10242133#M45493

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