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knpower2's avatar
knpower2
New Rookie
2 months ago
Solved

Game crash makes my whole computer freeze

Could someone help me with the following problem?  I can play my Sims 4 game for sometimes even a couple hours, but than it completely freezes my whole computer. Nothing reacts anymore, I can not le...
crashing
never cc or mods
  • knpower2's avatar
    knpower2
    6 days ago

    I have played a lot of hours now with my game and I have not had any problems anymore. 
    I did delete the options.ini file. After that my game crashed one more time, but for the first time my interactive corners worked of my Mac. That gave me the chance to change the game from full screen to a window. Now I always play in a window, that I size to cover almost my whole screen. Playing in a window also solved the problem of the UI that was to big. So I did not want to change that anymore. 

knpower2's avatar
knpower2
New Rookie
2 months ago

Bluebellflora 

By reinstalling my game, it made a whole new folder so it was a complete clean game.

And before I did try repairing the game but it did not change anything of the problem. 

Bluebellflora's avatar
Bluebellflora
Hero+
2 months ago

knpower2 No, uninstalling and reinstalling the game does not create a new clean Sims 4 folder. Please read the instructions I have provided to you.

  • knpower2's avatar
    knpower2
    New Rookie
    2 months ago

    Bluebellflora 

    It did create a new folder, I checked. Before opening the game I renamed the old folder. So I was not able to see my old saved game.

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      2 months ago

      knpower2 yes. You renamed the Sims 4 folder which forces the game to create a new one but this has nothing to do with you uninstalling and reinstalling the game, they are two completely separate things.

      After renaming the old TS4 folder and managing to play for 2 days did you replace any of the files in the new folder with files from the old folder? For example, did you move over your saves? Or Mods? Did you change the default graphics settings in-game?

      • knpower2's avatar
        knpower2
        New Rookie
        2 months ago

        Bluebellflora 

        I did not replace any files. 
        I did chance the scale of the text and everything like the pause buttons and everything. (UI?) I thought as well that was the problem. But than I changed it back to the normal default scale and it still was a problem. Is that the problem? 

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