If the Cats & Dogs EP is always giving you the option to Download in Origin, even though you have downloaded it, please provide more details in this thread.
I bought the sims 4 cats and dogs just now on origin and when i try to install it it looks like it want to start installation but stops like i never requested installation. Like I never clicked download. I don't know what is happening. never encountered anything like that and since the game has its premiere 33 minutes ago i'm assuming i can download it. What is happening? Help anyone?
Did you manage to get this working yet?
I just bought Sims 4 Cats and Dogs and it doesn't work. I tried removing my mods folder, restarting my computer, repairing the game, and completely uninstalling and reinstalling everything. Before uninstalling when I would click the "download" button for the expansion pack, it would either start downloading then just say it was completed or it wouldn't even do anything. After uninstalling and reinstalling, the expansion pack showed up in the queue and downloaded with a reasonable time, however the "download" button never disappeared. Every other expansion pack I had downloaded fine. When starting the game it freezes on "The Sims 4" and won't do anything else. Yes, my game is up-to-date, and I'm playing on a mac.
Thank you for any help!
The same thing is happening to me. The game itself opens but because of the downloading not finished thing it doesn't save it.
Yeah, when I first started the game up after uninstalling it said that something was still downloading (the expansion pack), I think the bug is that it doesn't download correctly.
Please can you both run the Origin reset tool then try again.
Well.. The thing is that I managed to get it to work after a phone call to ea.
I had to uninstall origin and install it back again
then I had to go to Documents -> Electronic Arts -> The Sims 4
And change the name of "The Sims 4" to "The Sims 4 Old".
After that I had to turn on the sims 4 and when I did it the cat's and dogs were working but when I look at it in Origin it looks like it's still not installed.
So it's working but it looks like it's not downloaded. I don't know how to fix that part but to anyone who may struggle with the same issue I recommend turning a game on. Maybe it's already installed and it's only the problem with Origin.
PS> Sorry for my English.
Yes, mine is also showing as Download even though it is installed. It's not unique to Cats & Dogs as it has happened with previous packs. Normally it doesn't cause any problems but this time around it does seem to be for someone. Glad you got it working - thanks for confirming!
@Bluebellflora I did so, once again made sure my game was up-to-date, yet it still says something is still downloading and the expansion pack still has the 'download' button that does nothing.
@Aihie @alfieralphie @sophieg_a
I've merged your posts into this one so we can collate information. If you feel like it, it would be really useful to provide the info asked for in the opening post 🙂
