Keep getting Unknown Error when trying to launch?

@hexhandy

Did you download the correct patch for the digital download? It's Region 17. And you definitely went into the hidden lIbrary folder and deleted all the files listed?

The patch I used was: To-9355-1.67.2.024017. And yes, I followed the instructions from your link to the letter.

@hexhandy

Ugh. Can you re-download and install the patch again? Completely uninstalling again and reinstalling can sometimes fix it but it's such a hassle. Do you have World Adventures? If so try installing that and seeing if it works. In fact, try any EP/SP apart from Late Night, Ambitions, Fast Lane and Outdoor Living.

I used to have 4 of the expansions, but I was stupid to not register them, and the discs are toast. I'm not really keen on re-purchasing all fo the expansions again at $20/each. So frustrating. World Adventures was the one I used the most.

I will DL/reinstall the patch yet again. If it doesn't work, I'll uninstall/reinstall the game and snip the relevant files in the libraries and preferences. I'll post an addendum if the superpatch reinstall doesn't fix the issue.

Okay, reinstalling the superpatch worked. I must have installed the US version and not the digital version. Thanks ever so much. You are awesome! 🙂

@hexhandy

That's great news! Yes, you must install the digital version , not the regional disc one.

Thanks @Bluebellflora, and hi @hexhandy,

I'm glad to read you could make the base game work.

To answer you about those 4 expansion packs - unfortunately, if you don't have your game codes, nor your discs, and you never registered your games in Origin or thesims3.com, it's a difficult situation, as you don't have a proof of purchase.

If you have a receipt of the purchase of those games, I would suggest to contact our advisors and explain the situation to them, but I cannot guarantee they will be able to help. There's no harm in trying. 😉

Good luck,

-Mai