Lighting on low creates black lines on floor

Hi @Natalieterry_xo,

I can see why those lines can be annoying! Let's try to fix it. 🙂

I have just tried setting my game's graphics to low but I get no lines. Would you mind giving me some more information? I'd need two things:

1. A screenshot of your graphics settings in the game.
2. Your dxdiag. If you need help to get a dxdiag, take a look here.

Thanks!

Mai

Thanks for getting back to me!

I will attach a photo of my graphics settings.

However i couldn't post the second one as i have a mac and it didn't give me instructions on how to for a mac.

How would i go about getting my dxdiag on a mac?

forgot to attach.. lol

Hi @Natalieterry_xo

I moved your thread to The Sims Mac board 😉

It is not possible to get a dxdiag on a Mac. Instead, just share your Mac's specifications as it is explained here.

Thank you!

Mai

here are my specs 🙂

@Natalieterry_xo, could you try to lower your other settings? If you set everything to low, does it still happen?

Do you have any mods installed in the game? If so, does it still happen if you remove them?

-Mai 🙂

I just put all my settings on low and removed my mods, the lines are no longer there. I then kept my settings on low and put my mods back in, restarted the game and still no lines so it must be an issue with the graphics. I'm going to have a play around, changing each setting back to high one by one, keeping my lighting on low and see how it works out. I may be able to find out what setting makes the lines appear, if I do i will return with an update. 

Hi @Natalieterry_xo,

How did the experiment go? Did you find the setting that's giving you issues?

Hope you are having fun 😉

-Mai