Lost content
I had to delete a file to open my game - userdata.lock, and now it´s all gone. How can i get it back?
Forum Discussion
@Mettekroken
As I mentioned above in Origin - Please check the install location in Origin too by going to Origin > Preferences > Installs & Saves. You can see the install location under Game Library Location.
As I mentioned above in Origin - Please check the install location in Origin too by going to Origin > Preferences > Installs & Saves. You can see the install location under Game Library Location.
@Bluebellflora It’s in norwegian so i couldn’t find it at first, but I think I found it now. It says «on your computer» «users/mettekroken/applications».
- @Mettekroken
Good, so it's in the correct location in your Applications Folder. Open a Finder window and click on your home folder (the little house with your name next to it) in the sidebar. Then open the Applications folder. Your Sims 4 app will be in there, double click to try and open it. - @Bluebellflora It opens. But the game is still like a new one.
Great! So it's just the shortcut in the Dock that's broken, you can remove it - https://support.apple.com/en-gb/guide/mac-help/mh35859/mac
Now, click on your saves folder once to select it, the one that actually contains your saves, then go to File > Get Info. Under the General > Where section near the top of the info window please copy and paste the location of your saves folder here.
- @Bluebellflora /Users/mettekroken/Desktop/Electronic Arts/The Sims 4
- @Mettekroken
Ok. Open your Documents folder and you should have another Electronic Arts folder and within that a Sims 4 folder. In that Sims 4 folder will be a saves folder which should be empty. Move your most recently dated save from the EA > TS4 > saves folder on your desktop to the same location in the new saves folder then launch your game. - @Bluebellflora It worked! All my content is back🙂 Thank you so much for being patient and helping me!
