my sims 4 keeps crashing
my games has been crashing like crazy for the past couple months. I have uninstalled the game, removed CC and repaired the files, I am stuck on what to do, I have spent so much money on I game I cant...
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@alero90
I'm sorry but that system generated crash report is not helpful and very generic. Please try the new Sims 4 folder. If you want to post a crash report, copy/paste the contents of the lastCrash.txt file in the Sims 4 folder here.
I'm sorry but that system generated crash report is not helpful and very generic. Please try the new Sims 4 folder. If you want to post a crash report, copy/paste the contents of the lastCrash.txt file in the Sims 4 folder here.
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>2357aa2fc29247d0650a1588</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macx86</sku><createtime>2023-09-19 21:42:10</createtime><buildsignature>Local.Unknown.Unknown.1.100.144.1230-1.200.000.604.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xb43b0</categoryid><stack> 0xb43b0 0xc4aeb8 0x54453 0x54581 0x1de546 0x1e4eeb 0x115776 0x89e52 0xa486b 0xa0f39 0xa55cf 0x114b0c 0xa4841 0xa107b 0x114ffb 0xa4841 0xa0f39 0x114ffb 0xa4841 0xa0f39 0x114ffb 0x00 0x00 0x00</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 41.88<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0x4bebcb10<br />LoadingScreenActiveFlag: 0<br />Origin Version: 10,5,124,53512<br />Modded: True<br />SystemInfo: Mac OS X Version 13.5.2 (Build 22G91) GPU: Intel Iris Plus Graphics 645 macOS Metal driver 0.0.0.0<br />Architecture: x86_64<br />(baseaddr) 0x12a2de000,'libpython370.dylib' 0x12b8b5000,'Simulation.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib</contextdata></report>
- @alero90
Thanks. What happened with the new clean Sims 4 folder? Your game is modded. You need to try a new Sims 4 folder.
@alero90 wrote:
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>2357aa2fc29247d0650a1588</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macx86</sku><createtime>2023-09-19 21:42:10</createtime><buildsignature>Local.Unknown.Unknown.1.100.144.1230-1.200.000.604.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xb43b0</categoryid><stack> 0xb43b0 0xc4aeb8 0x54453 0x54581 0x1de546 0x1e4eeb 0x115776 0x89e52 0xa486b 0xa0f39 0xa55cf 0x114b0c 0xa4841 0xa107b 0x114ffb 0xa4841 0xa0f39 0x114ffb 0xa4841 0xa0f39 0x114ffb 0x00 0x00 0x00</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 41.88<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0x4bebcb10<br />LoadingScreenActiveFlag: 0<br />Origin Version: 10,5,124,53512<br />Modded: True<br />SystemInfo: Mac OS X Version 13.5.2 (Build 22G91) GPU: Intel Iris Plus Graphics 645 macOS Metal driver 0.0.0.0<br />Architecture: x86_64<br />(baseaddr) 0x12a2de000,'libpython370.dylib' 0x12b8b5000,'Simulation.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib' 0x12a2de000,'libpython370.dylib</contextdata></report>
Thanks. What happened with the new clean Sims 4 folder? Your game is modded. You need to try a new Sims 4 folder.
- @Bluebellflora Here's mine. I've done everything I could but still no help. I've removed and reinstalled and repaired and updated everything. Pls help! ˙◠˙
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>4d0851af4be540de650dd47a</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2023-09-22 17:53:12</createtime><buildsignature>Local.Unknown.Unknown.1.100.144.1230-1.200.000.604.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x36a0</categoryid><stack> 0x36a0 0xf5b728 0x1d53a4 0x6fa8 0x4806000000001da0</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 13.72<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0x96d01090<br />LoadingScreenActiveFlag: 1<br />Origin Version: 10,5,124,53512<br />Modded: False<br />SystemInfo: Mac OS X Version 13.6 (Build 22G120) GPU: Apple M1 macOS Metal driver 0.0.0.0<br />Architecture: arm64<br />(baseaddr) 0x190663000,'libsystem_platform.dylib' 0x104d84000,'The Sims 4' 0x104d84000,'The Sims 4' 0x190631000,'libsystem_pthread.dylib' 0x190631000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report> I have been playing for a couple weeks and it has crashed 3 times after unistallinig nad usimg clean folder. there are no mods or CC and i even make sure to not include cc when going through gallery
here is yet another crash report
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>59a70c53d5e29c7e65244888</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macx86</sku><createtime>2023-10-09 18:40:11</createtime><buildsignature>Local.Unknown.Unknown.1.101.290.1230-1.200.000.607.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x8e0cd</categoryid><stack> 0x8e0cd 0x8c822 0x2ae5d 0xad9c6b 0x1155cc 0x89e52 0xa486b 0xa0f39 0x114ffb 0x1159a9 0xc0017 0xaa48b 0x16f2ec 0x138510 0x79cbf 0x78ebb 0xb73d4 0x114954 0xa482d 0x00 0x00 0x00 0x00 0x00</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 130.82<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Game Sub-state: 0x1020b807<br />LoadingScreenActiveFlag: 1<br />Origin Version: 10,5,124,53512<br />Modded: False<br />SystemInfo: Mac OS X Version 13.5.2 (Build 22G91) GPU: Intel Iris Plus Graphics 645 macOS Metal driver 0.0.0.0<br />Architecture: x86_64<br />(baseaddr) 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x128919000,'Simulation.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib' 0x127336000,'libpython370.dylib'(/baseaddr)</contextdata></report>
- @alero90
Ok. So the crashing isn't as often at least. Could you post a screenshot of your in-game graphics options. There have been performance issues reported previously on Macs with your Intel graphics chip, would be good to see your settings.
Is it happening at any specific point in your game? Build mode, CAS, live mode, please be specific.
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