Forum Discussion

Hero+

Re: Camera will not rotate properly using trackpad or mouse

Could you all please provide further information on your Macs from Apple > About This Mac? Exact model and macOS version please.

Do you play in windowed mode or fullscreen? Does it happen in both?

In fullscreen, do you have Game mode enabled? https://support.apple.com/en-gb/105118

Majestylilith
11 months ago
I've solved the problem by restart my mac and it can work proper now, thank you
Bluebellflora
Hero+
11 months ago
@Majestylilith

Thanks! Which model Mac do you have? Intel or M series? And which version of macOS?
EA_Cade
The Sims Team
11 months ago
Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420

Thanks!