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Re: [WORKAROUND] game/Mac freezes on Apple silicon Macs

this is the Mac I have

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  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago

    Hi everyone,

    My new Mac finally arrived today so I could test the game on it. This is the Mac, it's the bog-standard 13" MacBook Air with no upgrades, 8-core CPU and 7-core GPU:

    Origin and the game happily installed and I had no freezing whilst in CAS or leaving CAS and loading into a Lot. My in-game default options:

    For those of you having to enable Vsync in order to get the game to work I have a couple of questions, just out of curiosity:

    • Did you use a Time Machine backup or Migration Assistant to copy stuff over from your old Mac including the game installation?
    • Did you start the game with a brand new Sims 4 folder or did you use an existing one?
    • Did you change any of the default graphics options before loading into CAS?
    • Could you please post here a copy/paste of this section of the Config.log file in Documents > Electronic Arts > The Sims 4 
      === Graphics device info ===
      Number:          0
      Name (driver):   Unknown Unknown
      Name (database): AMD Radeon R9 370 and 8800 Series [Found: 1, Supported: 1]
      Vendor:          ATI
      Chipset:         Vendor: 1002, Device: 6810, Board: 00000000, Chipset: 0000
      Driver:          macOS Metal driver, Version: 0.0.0.0
      Driver version:  0
      Monitor:         FD626D62
      Texture memory:  5461MB
      Vertex program:  3.0
      Pixel program:   3.0
      Hardware TnL:    0
      Opt. features:   -d24s8