Thank you! That's what I'll do if I ever get back into the game.
Right now, the only thing I have access to is an grey and black Origin window which opens a section on the right of the window titled "The Sims 4". In the middle this section has an orange button that says "Play" but when I click on it nothing happens. At the top left of this window is an X in a circle with leads me back to another Origin window showing a section on the right with an attractive multicolor picture of some characters and "The Sims4" title. If I click on the picture it takes me back to the grey and black window with the orange Play button that doesn't do anything. I can toggle back and forth between these two Origin windows but can't access anything else. I can't see three vertical dots in any corner. I hope you can help me!