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Re: Unable to start: The Sims 4 is already running - Mac only

So I just bought the sims 4, and it downloaded on origin. i tried playing and it said the game was already running. I tried looking up how to fix this, but all the methods were for PC not for Mac. My computer meets all the system requirements, and I tried restarting it but nothing works. Can anyone help?

5 Replies

  • I requested a refund for the game. Its been hours and I haven't been able to play it. Never buying a game from EA ever again. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    9 years ago

    @NyotaPR

    Is it not showing up in the list of apps running when you go to Force Quit?

    Open Activity Monitor (Applications > Utilities > Activity Monitor), look for Sims 4 in the list of processes running, click on it to highlight it then click on the grey X near the top left corner of the window. Follow the prompt to quit the process.

    I think this was an issue a while ago but was resolved. What version of OS X are you running?

  • NyotaPR's avatar
    NyotaPR
    9 years ago

    I have OS X Yosemite. 

    I tried, it didn't work :/ 

    I even deleted and then downloaded the game again, still nothing

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    9 years ago

    @NyotaPR

    That's a pain. I'll try to find the other couple of threads people posted and see if any of them responded. I seem to remember it happened after a certain patch.

  • Anonymous's avatar
    Anonymous
    9 years ago

    I had this problem too, legit no one has a mac. What i did was take my Electronic Arts folder out of my applications. Like if you click finder, on the side bar press Applications and check if you have your electronic Arts folder there. Basically what I did was make sure that there was only one version of my electronic arts folder, and that it was in Documents. Make sure its the original one, not an alias or a copy (i think you know its a copy if it has a little black arrow at the bottom of it). Also check on the finder sidebar that you don't have an electronic arts section (like a tab next to applications, downloads, documents, etc) idk if that'll work for you but i hope it does 🙂