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saturnsdaughter's avatar
saturnsdaughter
4 months ago
Solved

rotating the camera causes the game to crash

Hello! I've been having an issue with TS4 on my MacBook when I rotate the camera; it automatically closes the game. It would happen as soon as my game loads and i'm in live mode. I've done all the tr...
mac
  • Bluebellflora's avatar
    Bluebellflora
    4 months ago

    @saturnsdaughter 

    Thanks for the save 🙂 I loaded the save, in 702 ZenView, rotated the camera and it crashed immediately. Loaded again, moved the family out at the map screen and dumped them in Willow Creek. Then I went back to the empty ZenView apartment and tried to load it but it crashed to desktop again. I tried this a couple of times, same thing. I tried to load the empty apartment in 701 ZenView and that crashed too. I then moved my sim into 702 but when I went to load the lot it crashed again.

    Whilst your household is saved if you move them out of the apartment, both apartments in ZenView are completely broken ☹️ 

  • saturnsdaughter's avatar
    saturnsdaughter
    4 months ago

    I just did that and only added my saves folder into the new TS4 folder. it crashed again, so I believe that's the problem. I use MCCC to auto save, and that mod is already updated. should I just make a new save game?

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      4 months ago
      @saturnsdaughter

      You shouldn’t have added anything to the new folder without starting a new save and testing the camera. No mods, no saves, absolutely nothing from the Sims 4 folder you moved/renamed. Please repeat the steps again and start a new clean save.
      • saturnsdaughter's avatar
        saturnsdaughter
        4 months ago

        sorry for the late reply, I had class this afternoon. I started a new clean save and it didn't crash this time.

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