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GypsyGMan's avatar
GypsyGMan
3 years ago

Save File, CC, and Gallery Gone

After coming back to the Sims 4 for the first time in a couple of months my Save File, Gallery, and CC aren't working

While my Save Files aren't worrying mainly because I was planning to delete most, the CC and Gallery is. The Gallery is showcasing the default Gallery with not additions except the HouseHold I made to try CC for houses. In addition, the Sims lists my Custom Content and Mods as having zero DESPITE by Mod File being filled with CC and Mods. I tried to get help from EA themselves, but none of it worked. At this point, I honestly would rather just recreate my Gallery, but I can't because my CC isn't showing up.

mac

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  • GypsyGMan's avatar
    GypsyGMan
    3 years ago

    I regained the Sims 4 Pack file; however, my CC still isn't working.

    /Users/jacksonb/Documents/Electronic Arts/The Sims 4

    /Users/jacksonb/Documents/Electronic Arts/The Sims 4/The Sims 4 Packs

    jacksonb@client-10-228-153-221 ~ % 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @GypsyGMan

    There shouldn’t be a Sims 4 Packs folder in the Documents > Electronic Arts > The Sims 4 folder. Is that a duplicate? I’m guessing you’ve moved the game installation (base game and Packs folder) to the Macintosh HD > Applications folder? That’s my preferred place to have it installed 🙂

    Is CC enabled in the game options? The game has been patched several times since you last played so it’s probably disabled. You also need to make sure all your CC is compatible with the current patch level of the game. Chances are some of it won’t be so you’ll need to download updated versions.

  • GypsyGMan's avatar
    GypsyGMan
    3 years ago

    Thank you soooo much for the help. I moved that Sims 4 Pack next to the Sims 4 Folder in the Electronic Arts Folder did something. I don't know what. But my CC is working. I wouldn't have even been able to get to that spot without your help. I am so greatful. I really am appreciate of your time and work. Thank you. I did take your advice about the Application Folder

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