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logan_s522's avatar
logan_s522
4 years ago

Sims 4 crashes my entire computer every time I open it?

I've played the sims on this computer for over 2000 hours and I've never had any problems. Yesterday morning after two hours of gameplay, my entire computer randomly kernel panicked. I restarted my c...
mac
Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago

@logan_s522 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162

Monterey is known to cause issues https://answers.ea.com/t5/Technical-Issues-Mac/macOS-Monterey-and-new-Sims-4-update-crashing-problems/td-p/10942620

Do you have a lastCrash report in the Sims 4 folder from the last time this happened? If so, please attach here.

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