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alyby14's avatar
alyby14
Rising Novice
6 years ago
Solved

sims 4 November 2019 crashing Mac

sims 4 is launching put if I try to play a household or edit a house my game will start to load then it will crash. Im currently running macOS Catalina 10.15.1. I have tried to repair sims 4 and logg...
mac
  • Bluebellflora's avatar
    Bluebellflora
    6 years ago
    @alyby14

    Forget the legacy version, your Mac supports Metal.

    Move your Sims 4 folder to the desktop and try to launch your game - does it work? It should be like new with none of your saves, they are safe in the folder you moved.
alyby14's avatar
alyby14
Rising Novice
6 years ago

so I did download legacy to see if that would help but it did not I'm running MacBook Pro 13'' (2017) with a 2.3 GHz duel-core intel core i5 and Intel iris plus graphics 640 1536MB

Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@alyby14

Forget the legacy version, your Mac supports Metal.

Move your Sims 4 folder to the desktop and try to launch your game - does it work? It should be like new with none of your saves, they are safe in the folder you moved.

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