Forum Discussion

6 years ago

Solved

Sims 4 won't work after update June 3rd 2020

I play sims 4 on Mac. The game runes great and I have been playing it fine. However, after installing the latest update (June 3rd), the game unexpectedly quits when I try to launch my save file. I mo...

mac

Bluebellflora
6 years ago

Marked as the solution for visibility

Update - a hot fix patch, PC: / Mac: 1.63.134.1220, has been released (4 June) to fix this issue. Make sure your game is updated. I can confirm my saves now load ok 🙂

Since the 3 June patch, PC: 1.63.133.1020 / Mac: 1.63.133.1220, Console: Version 1.25, some users are reporting they cannot load their saved games, that the game crashes when pressing Play in the Main Menu or pressing Load Game. This is a known bug and can affect all platforms for players with vanilla games and CC/Modded games. Please report in the master bug thread here - https://answers.ea.com/t5/Bug-Reports/BG-June-3-Patch-crash/m-p/9167748#M132725

There is currently no solution or workaround for this problem but hang onto your saves until (hopefully) it is fixed.

Bluebellflora

Hero+

6 years ago

@BIGGABANKZ

As you can see int his thread, it is a known issue, there is a bug report here - https://answers.ea.com/t5/Bug-Reports/BG-June-3-Patch-crash/m-p/9167748#M132725

Bluebellflora

Hero+

6 years ago

Marked as the solution for visibility

Update - a hot fix patch, PC: / Mac: 1.63.134.1220, has been released (4 June) to fix this issue. Make sure your game is updated. I can confirm my saves now load ok 🙂

Since the 3 June patch, PC: 1.63.133.1020 / Mac: 1.63.133.1220, Console: Version 1.25, some users are reporting they cannot load their saved games, that the game crashes when pressing Play in the Main Menu or pressing Load Game. This is a known bug and can affect all platforms for players with vanilla games and CC/Modded games. Please report in the master bug thread here - https://answers.ea.com/t5/Bug-Reports/BG-June-3-Patch-crash/m-p/9167748#M132725

There is currently no solution or workaround for this problem but hang onto your saves until (hopefully) it is fixed.

EA_Mai
EA Staff
6 years ago
Thanks for your reports and for explaining that BluebellFlora. I'm going to lock this thread here as to not have the information across different threads. If you are experiencing this, please, join the thread BluebellFlora linked above - we will be posting any updates there.

Thanks!