I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode:
[ed35e0ea:29f00e76:00000000:18a1dd51]
I've already tried reinstalling origin and resetting it. I've checked my task manager and it is not running. I've gotten a new macbook (the touchbar one) and it still tells me that the sims 4 is already running. Help me, please
(Edited title showing as added to the compiled list - Bluebellflora)
Whenever i click the game from sims 4 on my mac, it doesn’t open and instead keeps bouncing. Eventually a icon comes up saying the Sims is already running even though it’s not. I saw somewhere to remove UserData.Lock and I did. I was able to get into the game but all my saves were gone and all the settings were reversed. How can I fix my game without losing my saves?
