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Bluebellflora's avatar
Bluebellflora
Hero+
2 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
lolssk's avatar
lolssk
11 months ago

Hi, I have a 2021 IMAC running Sonoma 14.5 with an M1 Chip. I have the latest update of the sims. 

i am receiving the Sims Is Already Running Error. I deleted my electronic arts folder and repaired the game but nothing is working. 

I started getting this error after removing and adding mods trying to figure out the reason why when I I try to switch to another lot, it will load forever. It only did this when trying to switch families and not going into CAS so I started to remove mods. I removed all my mods and went into the game and even without mods , it was still loading infinitely when I tried to go to another lot. 

after I closed it out the last time trying to figure out what’s wrong, that’s when I started to get the error 

lolssk's avatar
lolssk
11 months ago

I have also tried uninstalling and reinstalling. Did not work 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    11 months ago
    @lolssk

    There is no need to uninstall and reinstall for this error, it is caused by the game not having permission to access the Documents > Electronic Arts folder. See the solution on page 1.
    • lolssk's avatar
      lolssk
      11 months ago

      @Bluebellflora they have access already 

      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        11 months ago
        @lolssk

        Thanks. Where is your Electronic Arts folder stored, is it in the Documents folder or have you created a symlink to store it on an external drive or some other location?

        What does the TS4 Mod Manager have access to? Does it have permission to change files and move them around?

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