Unrecognised Video Card Error - fix for Mac
This is a common error message which does not impact the game.
You can easily fix this yourself by following these instructions:
Right click on the Sims 4 base game, wherever you have...
Forum Discussion
I have Unrecognized Video Card issue, which does disallow me several options in gameplay making it impossible to play.
I tried fixing it going through this link: https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Unrecognized-video-card/m-p/9507008 but it did not work.
I have also repaired the game several times - did not help still Video Card is: Name (database): [Found: 0, Supported: 1].
Please help me to solve this issue ( I am even willing to pay) since it is making gameplay impossible for me. Will be really gratefull.
Thank you so much for posting this, I followed the steps however and my graphics card remains unrecognised my the system as you can see
=== Graphics device info ===
Number: 0
Name (driver): Apple M2
Name (database): [Found: 0, Supported: 1]
Vendor: Apple
Chipset: Vendor: 106b, Device: 0000, Board: 00000000, Chipset: 0000
Driver: macOS Metal driver, Version: 0.0.0.0
Driver version: 0
Monitor: FD626D62
I am really new to this so im unsure of what else to add but here's hoping this page is still active!
@M0ther3arth I've moved your post to the master thread for this issue in macOS. Please see post 6 for instructions on how to add your GPU to the game's database. And if you see any further issues, please update your OS if it's not already fully updated.
