Why is sims 4 not opening?
I have had sims 4 for over a year now with no problems. Since around boxing day (of 2017) I am no longer able to open the game. I can open Origin and go to Sims 4, but when I click play the game says...
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I haven't installed any cleanup apps or antivirus apps lately or sine it hasn't been working.
I also just set up a new account just like you said above, but the game still won't open.. it still shows a rainbow wheel and application not responding...
Ok, this is frustrating! If the following doesn't work then I'm not sure what to suggest. Let's completely uninstall the game and Origin. You can also remove that account you just made.
- Move your Sims 4 folder from Documents > Electronic Arts to somewhere safe, preferably an external USB/drive
- Open Origin, right click on the game in your games library and select Uninstall. If you have any game shortcuts on your Mac in the Dock or on the Desktop trash them.
- Once it's finished uninstalling download and run the Origin reset tool.
- After running the reset tool go into Applications and trash the Origin app.
- Empty the trash and restart your Mac.
- Download and install Origin.
- Download the base game and see if it works.
