Forum Discussion

6 years ago

Wrong Video Card?

Hi there!

I've had the sims 4 on my laptop for a while now, just over half a year. I last played it in December, when my laptop charger broke. I recently recieved my new charger, so I'm able to access my game now. Unfortunately, when I booted up Origin it refused to open. After two weeks, I finally got it to open. I had to redownload sims 4, and then the legacy edition, but when I started the game, an error popped up about my video card (I've linked it to the side). I've never changed the card, and the sims has ran on it before, so why has it stopped working now, and how do I fix it? (I've also liked my mac's system)

Thanks

mac

23 Replies

Bluebellflora
Hero+
6 years ago
@KattheHunter01

That folder is also showing that it can't properly sync with your iCloud Drive (the ! in the cloud icon). The issue maybe that your iCloud Drive is full, it looks that way from the update button in the top right too. Check your settings and if possible disable it completely. Then launch the game and hopefully a new Sims 4 folder will be created - https://bluebellflora.com/2017/02/06/sims-3-and-sims-4-not-loading-save-games/
KattheHunter01
6 years ago
@Bluebellflora
So I followed what you said, but I'm having the same issue with the video card.
Bluebellflora
Hero+
6 years ago
@KattheHunter01

Ok. If the config log is showing the same details as before I'm really not sure what is going on. Let's tell your Mac to only use the dedicated AMD GPU - open System Preferences > Energy Saver and uncheck the top box to disable Automatic Graphics Switching.