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EMPShielded's avatar
EMPShielded
Seasoned Rookie
11 days ago

After a singular day of working, my gallery refuses to load.

I've tried everything there is. I've checked my mods. Updated them all. I cleared my tray of all of my beloved sims that took multiple days to make. Cleared my cache. Tried last exceptions multiple times. Nothing. None of it works. I've asked reddit. I've repaired my game. EA. Please. For the love of all that is holy. Fix this. Fix this so I may give my sims shelter. Please EA, they are cold.

8 Replies

  • EMPShielded  I've already offered every suggestion I can think of at the moment.  If you're not willing to try everything, that's fine, but I don't know what else to say.

    And I never said this was an issue with your internet overall.  But certain features of certain apps can fail to work with certain user setups for a variety of reasons, including an ISP block that you'd never know existed if you didn't go looking for it.

  • EMPShielded's avatar
    EMPShielded
    Seasoned Rookie
    8 days ago

    Right but it's not a internet issue. My internet is just fine and each time the ea app says that "due to a particularly stubborn issue, I will have to log back in again" meaning it isn't my wifi.

  • EMPShielded  I would never suggest anyone delete their saves, and when I make a suggestion that would hide the saves from the game (like moving the user folder), I make it clear that the saves won't appear but will still be intact.

    Did you try using your hotspot yet?  If it didn't work, please clear these same temp files and try again, just in case there's some cross-contamination.

    It's also worth disabling your antivirus, temporarily of course, to see whether that's triggering the issue.  As long as you don't do anything else at the same time, your computer should be safe, and you can reenable the AV as soon as you're done testing.

    If that doesn't help either, please try the same except in a new admin Windows account.  Make it local, as in, don't link it with your Microsoft account or any email address.  Your saves won't be available in the new account, but that's fine for the purposes of this test.

  • EMPShielded's avatar
    EMPShielded
    Seasoned Rookie
    9 days ago

    I deleted the temp files that you are talking about, it's still broken.

  • EMPShielded's avatar
    EMPShielded
    Seasoned Rookie
    9 days ago

    When i Google what temp files are all i get is the cache. I'm not deleting something that I don't know. If I delete my temp files will i lose my save data? As much as I love the sims i am not risking breaking my pc. 

  • EMPShielded  You said you cleared your cache, which could mean a lot of things, but Sims players usually mean they cleared Sims files.  The temp files I was referencing are Windows files, and they're hidden.

  • EMPShielded's avatar
    EMPShielded
    Seasoned Rookie
    10 days ago

    I have already tried clearing my temp files i literally mentioned that above chatter. I've tried absolutely everything. My wifi is fine, everything other than sims works. But fine I'll try with my Hotspot.

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