After linking EPIC games and EA app game will not launch
I downloaded Epic games launcher for the three free packs. I had no issues linking or finding and downloading the packs in my EA library. Now, I cannot open the Sims4 at all. I’ve tried through Epic and EA to launch the game and neither works. If I start in Epic, it opens EA and then nothing happens. If I start in the EA app it opens the launch loading pop up but stays there for as long as I let it. I tried to delete Epic but then when I tried to launch it said I needed Epic to launch the game now. Either one I try to launch the game from will open the opposite app but it never launches. The DLC are still in my library and at this point I just want them out because this plus all the other recent Sims4 issues are frustrating considering how much money I’ve spent. I tried to repair the game and waited for nearly two hours for nothing to change. I do not have ANY mods or CC installed and haven’t since before growing together came out.
I have been trying for several hours to launch the game.
I’d like it to work but if that’s not possible can you get rid of one add-on at a time instead of uninstalling everything?
I have already submitted an error report through the EA error reporter. This is the report code:
cc573da2-959d-4edd-a881-8460c0f23b6d
@kakeguruialex Please do a clean uninstall and reinstall of Sims 4 with Revo Uninstaller:
- Put aside your Sims 4 folder in Documents\Electronic Arts and rename it to something that doesn't include the words "Sims 4."
- Download Revo Uninstaller (the free version is fine) from here.
- Launch Revo, select Sims 4 from the list, and click Uninstall.
- Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
- Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
- Close Revo, and restart your computer.
It's worth using Revo to uninstall and reinstall the EA App as well. Then reinstall the App, restart your computer, and reinstall Sims 4 through the app of your choice. If you install through the EA App, you may need to launch the game through Epic once; there's a thread about this issue here:
After that, it looks like you should be able to use the EA App without Epic.