Animation still going when getting into BuildBuy Mode and more.

Hello,

I have noticed a couple of issues when I am playing my game. 

The first one is that my Sims are still moving when I get into BuildBuy Mode.

Another thing that I have noticed, and it is the one that is bugging me is that I try to pause the game many times, but it still thinks that I pressed play, or the game doesn't want me to pause.

The third thing that is an issue in my game is that of the phone. I tried about 20 times for one of my sims to call for a butler, but  I do see them calling or anything like that.

How do I fix all these issues?