Bought same game twice and cant see where to request a refund?

Question

I just bought the cottage living expansion and the game didnt load into my EA and I didnt get the payment notification straight away so I assumed there was an issue and clicked again on pay - now I have been charged twice and have two copies of the game - how can I request a refund?

ea_solaire · Answer

Hello CourtneydB1991&nbsp;
If you've got a duplicate charge on your account, we'll want the live support team to review this with you and process a refund on that extra charge.
You can submit a help request&nbsp;here&nbsp;to speak with live support on this.&nbsp;

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Bought same game twice and cant see where to request a refund?

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