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notsza's avatar
notsza
Seasoned Newcomer
2 months ago
Solved

Camera spinning nonstop during gameplay even after troubleshooting

Hi! I’m having a really frustrating issue in The Sims 4 and I’m hoping someone here can help because my camera is acting like it drank six espressos 😭Basically the camera suddenly starts spinning nonstop while I’m playing. It keeps rotating by itself and the only way I can temporarily stop it is by switching to Free Camera and pressing ESC. Sometimes that fixes it for the rest of the session sometimes it only works for a few seconds and then the camera goes wild again.

What I’ve already tried:

  • repaired the game through the EA app (many times)
  • deleted the cache files
  • removed all mods and tested completely vanilla
  • added my mods back afterward (I only use MCCC and a faster homework mod)
  • checked that everything is updated
  • restarted my PC and the game multiple times

 

The issue keeps happening no matter what I do. I’ll attach a video so it’s easier to understand because honestly it looks ridiculous 🥲 any help or ideas would be amazing. Thank you! 💜

  • notsza's avatar
    notsza
    2 months ago

    Thank you so much for replying! I just realised the issue was actually my keyboard. The comma key was broken and sometimes my PC thought I was pressing it which made the camera start spinning by itself. I’ve already fixed it so everything is working normally now. Thanks again! 💜

2 Replies

  • notsza​  I take it this is a laptop?  Do you have an external mouse plugged in, and if so, does it help to disconnect the mouse before playing?  Do you have any other input devices connected, for example a touch pen or drawing tablet?

    Please also provide a dxdiag, for reference.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • notsza's avatar
    notsza
    Seasoned Newcomer
    2 months ago

    Thank you so much for replying! I just realised the issue was actually my keyboard. The comma key was broken and sometimes my PC thought I was pressing it which made the camera start spinning by itself. I’ve already fixed it so everything is working normally now. Thanks again! 💜