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PaatB's avatar
PaatB
6 years ago
Solved

Cannot connect to Gallery

Cannot connect to the Gallery online
pc
  • SimQARobo's avatar
    SimQARobo
    6 years ago

    Edited: If anyone is experiencing issues to connect to the Gallery and you don't see any recent threads around it here, please, open a new thread to let us know.

    Hello.

    There was a Gallery maintenance earlier today that we hope helped with this issue. 

Sylhouette's avatar
Sylhouette
6 years ago

Cannot connect to gallery in-game.  Gallery is working fine in Edge until I log in to ea.com, after logging in to ea.com, gallery displays a generic "there's an error" problem in the web browser as well.  Reproduce (for me) is literally go to:

https://www.ea.com/games/the-sims/the-sims-4/pc/gallery

Then click the profile button.

Then click login.

Then receive the web page:

Oops, Something has gone Wrong! Please Try Again Later

Sylhouette's avatar
Sylhouette
6 years ago
@Sylhouette Oh, also - is not working in game either, never successfully goes online, ran repair and ran update manually through Origin and it didn't help, all DLC enabled.

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