Cas Demo Black Screen (with llama face)
Update (via EA_Nils): Many players had success following this post by redbadger22 (thanks!). If it does not help, please carefully read the instructions posted over here.
Everytime I open the demo...
Forum Discussion
Sorry for only replying now, but here is my config file in case it can help out resolving the issue.
Spoiler
=== Application info ===
Name: Sims4
Version:
Build: Release
=== Rating info ===
GPU: 3 GPU Memory: 3 CPU: 3 RAM: 3 CPU Speed: 2657 Threading: 3
Adjusted CPU: 3543 RAM: 3322 Adjusted RAM: 3322 Cores: 2
=== Machine info ===
OS version: Windows XP 5.1.2600
OS major ver: 5
OS minor ver: 1
OS SP major ver:
OS SP minor ver:
OS is 64Bit: 0
CPU: GenuineIntel
Brand: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz
Family: 6
Model: 15
Cores: 2
HT: 0
x64: 1
Memory: 3322MB
Free memory: 2451MB
VA space: 2047MB
User: Administrator
Computer: OPTIMA-7EF866F4
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce 9600 GT
Name (database): GeForce 9600 GT [Found: 1, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 0622, Board: 040110b0, Chipset: 00a1
Driver: nv4_disp.dll, Version: 6.14.13.3788, GUID: D7B71E3E-4562-11CF-CC7D-0C2400C2CB35
Driver version: 3788
Monitor: \\.\DISPLAY1
Texture memory: 512MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
=== Options ===
OptionsVersion 1
NumBoots 4294967295
LightingQuality 2
GeneralReflections 2
ObjectQuality 2
VisualEffects 2
PostProcessing 1
TerrainQuality 1
EdgeSmoothing 0
SimQuality 2
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
ResolutionWidth 1280
ResolutionHeight 968
ResolutionRefresh 0
SceneResolution 3
VisualQuality 3
FullScreen 0
WindowedFullScreen 0
AudioQuality 3
Audi🤭utputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 255
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
AdvancedCamera 0
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 0
NPCReplacement 1
TutorialEnabled 1
ShowModListStartup 1
ScriptModsEnabled 0
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
=== Default Options ===
OptionsVersion 0
NumBoots 4294967295
LightingQuality 2
GeneralReflections 2
ObjectQuality 2
VisualEffects 2
PostProcessing 1
TerrainQuality 1
EdgeSmoothing 0
SimQuality 2
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
ResolutionWidth 1385
ResolutionHeight 1039
ResolutionRefresh 4294967295
SceneResolution 3
VisualQuality 3
FullScreen 0
WindowedFullScreen 0
AudioQuality 3
Audi🤭utputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 255
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
AdvancedCamera 0
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 0
NPCReplacement 1
TutorialEnabled 1
ShowModListStartup 1
ScriptModsEnabled 0
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
Name: Sims4
Version:
Build: Release
=== Rating info ===
GPU: 3 GPU Memory: 3 CPU: 3 RAM: 3 CPU Speed: 2657 Threading: 3
Adjusted CPU: 3543 RAM: 3322 Adjusted RAM: 3322 Cores: 2
=== Machine info ===
OS version: Windows XP 5.1.2600
OS major ver: 5
OS minor ver: 1
OS SP major ver:
OS SP minor ver:
OS is 64Bit: 0
CPU: GenuineIntel
Brand: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz
Family: 6
Model: 15
Cores: 2
HT: 0
x64: 1
Memory: 3322MB
Free memory: 2451MB
VA space: 2047MB
User: Administrator
Computer: OPTIMA-7EF866F4
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce 9600 GT
Name (database): GeForce 9600 GT [Found: 1, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 0622, Board: 040110b0, Chipset: 00a1
Driver: nv4_disp.dll, Version: 6.14.13.3788, GUID: D7B71E3E-4562-11CF-CC7D-0C2400C2CB35
Driver version: 3788
Monitor: \\.\DISPLAY1
Texture memory: 512MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
=== Options ===
OptionsVersion 1
NumBoots 4294967295
LightingQuality 2
GeneralReflections 2
ObjectQuality 2
VisualEffects 2
PostProcessing 1
TerrainQuality 1
EdgeSmoothing 0
SimQuality 2
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
ResolutionWidth 1280
ResolutionHeight 968
ResolutionRefresh 0
SceneResolution 3
VisualQuality 3
FullScreen 0
WindowedFullScreen 0
AudioQuality 3
Audi🤭utputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 255
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
AdvancedCamera 0
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 0
NPCReplacement 1
TutorialEnabled 1
ShowModListStartup 1
ScriptModsEnabled 0
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
=== Default Options ===
OptionsVersion 0
NumBoots 4294967295
LightingQuality 2
GeneralReflections 2
ObjectQuality 2
VisualEffects 2
PostProcessing 1
TerrainQuality 1
EdgeSmoothing 0
SimQuality 2
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
ResolutionWidth 1385
ResolutionHeight 1039
ResolutionRefresh 4294967295
SceneResolution 3
VisualQuality 3
FullScreen 0
WindowedFullScreen 0
AudioQuality 3
Audi🤭utputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 255
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
AdvancedCamera 0
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 0
NPCReplacement 1
TutorialEnabled 1
ShowModListStartup 1
ScriptModsEnabled 0
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
