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beaningspoon's avatar
7 years ago
Solved

Cats and Dogs broke my game 2019

I bought Cats and Dogs today and literally I was playing the game just before and it worked perfectly fine. I got Cats and Dogs, and suddenly when I try to open the game, it loads the screen and everything but I cant see the main menu. The music plays and the screen is white but I cant do anything. I also cannot close the game, to close it I have to turn off my laptop. I have turned it off and on three times now and nothing has changed. I did the dxdiag thing as well, I will attach it to this. 

  • Hi @beaningspoon  

    I don't actually read dx diags anymore (used to) but here are some tips in the meantime.

    I'm also assuming you don't use any mods or cc if you do use cc/mods please check my post here on maintaining/fixing your game.  

    The Cats and Dogs pack was quite a large expansion and proved to be an issue for quite a lot of people see the spoiler for some tips/links.

    Spoiler

    2 links that may help you with the requirements as they increased quite a bit for the game to run well.

    Hope this helps,

    Sasha



    nb: If this solves your question, please mark the reply as having been the solution, so as to help others with a similar problem in the future. 🙂
    I have no connection to EA

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