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tedriccut's avatar
tedriccut
Seasoned Newcomer
2 months ago

City Living Won't Reinstall

I recently reinstalled Sims 4 and disabled a few packs: Island Living, Get Famous, Jungle Adventure, Dine Out, plus  The Sims 4 Legacy Edition (the non-legacy Sims 4 runs fine, I just wanted to save disk space.) It shows that City Living is installed, I watched it install yet I can't see the content in my game. I tried again to reinstall Sims 4 and my packs (excluding the aforementioned ones) and City Living DID show up and I was able to use the content; however, after returning to the game today the content is no longer accessible. I don't want to have to reinstall The Sims 4 and all of my packs all over again. Please let me know if you're having or have had this issue before and what you did to fix it. I have no mods.  

This is a full list of the packs I own: 

EXPANSION PACKS Life & Death, Lovestruck, For Rent, Growing Together, High School Years, Cottage Living, Snowy Escape, Eco Lifestyle, Discover University, Island Living, Get Famous, Seasons, Cats & Dogs, City Living, Get Together, Get to Work

GAME PACKS Werewolves, My Wedding Stories, Dream Home Decorator, Realm of Magic, Strangerville, Jungle Adventure, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat

STUFF PACKS Cool Kitchen, Spooky, Movie Hangout, Romantic Garden, Kids Room, Backyard, Vintage Glamour, Fitness, Laundry Day, My First Pet, Moschino, Tiny Living, Nifty Knitting, Paranormal, Home Chef Hustle

KITS Blooming Rooms, Little Campers, Desert Luxe, Pastel Pop, Everyday Clutter, Bathroom Clutter, Greenhouse Haven, Basement Treasures, Comfy Gamer. 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey there,

    If City Living has gone missing from your account, you'll want to reach out to live support so they can review your account details a bit further and see what's happened- here on the forums we wouldn't have access to your account information to take a look with you. 

    You can contact live support for more help on this from the site here

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