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NoobSimmer02's avatar
NoobSimmer02
4 years ago

Cottage Living bonus DLC missing MONTHS after playing with it.

Product: The Sims 4 Platform: PC Windows Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Idk the newe...
pc
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @cjshroom, 

I can definitely understand the frustration with this, but missing content and other account issues are not something we can look into here on Answers HQ. We don't have the tools to investigate this directly, I'm afraid. 

Hopefully the EA Help team can get this sorted out for you. I'll also send up some feedback on your previous cases to see if we can help prevent this sort of confusion from happening again. 

cjshroom's avatar
cjshroom
4 years ago

Yeah. I know. Currently they're telling me to contact CDKeys to get it fixed, but I don't think that's going to work whatsoever.

Thanks.

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