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LonaBoom's avatar
LonaBoom
Seasoned Ace
5 years ago

Couldn't edit my sims house

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.72.28.1030
What expansions, game packs, and stuff packs do you have installed? Outdoor Retreat , Luxury Party, Get to Work , Spa Day, Cool Kitchen, Get Together , Movie Hangout, Romantic Garden , Dine Out, Kids Room , Backyard Stuff , City Living , Vintage Glamour, , Bowling Night , Parenthood, Fitness Stuff, Toddler Stuff , Cats and Dogs , Jungle Adventure , Laundry Day, My first Pet, Seasons, Get Famous, Strangerville, Island Living , Discover University, Tiny Living Stuff, Eco Lifestyle, Nifty Knitting, Snowy Escape ,
Steps: How can we find the bug ourselves? I don't know, I'm always having issues with the Lobo household and it continue to happen, I moved them from the beach thinking this would help but I had a even stranger bug and also their daughter finished college without me helping her finish, I took her out of college and had plans to put her back in but after a while I returned to the household and she finished all 10 terms without me I found that strange too, but maybe that part is just the game.
What happens when the bug occurs? I can't edit Lobo household , there is always some kind of error and even after I moved this household the same issue but really different now a blue screen and a price for a house.
What do you expect to see? Strange issues to the point I can't even see the house or edit the house in build mode, the first time this happen but not the blue screen pop-up I kept getting a reason why I couldn't edit the house and I found that strange I always go into the build mode without entering the house for all my sims and that happen last year. The blue screen pop-up happen today with the price 999,999,999 for buying a room.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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I took the first screenshot using screenshot my computer screen and the second one using the game camera

pc

3 Replies

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    HI @LonaBoom 

    sounds like either a corrupted save or some outdated mod that's still active.

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • LonaBoom's avatar
    LonaBoom
    Seasoned Ace
    5 years ago
    @crinrict I also noticed my game wanted to update but I passed on that and continue doing the resetting first.

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