Crash to desktop
I realise this topic has been covered a lot but I cannot seem to find a resolution. I have a new laptop (a few months old) was running games fine for the first month then things started to lag. Every...
Forum Discussion
@MusicalMorphine
- Check if you have up to date drivers for all your hardware.
Your laptop model is: HP Pavilion Laptop 15-cs1xxx
https://support.hp.com/us-en/drivers
- Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update
- If you use MSI Afterburner and Rivatuner Statistics Server for the in-game overlay, there seems to be an issue with this and it won't allow you to launch some games, so turn it off. The same applies to the Nahimic2 app.
I don't work for EA
- Check if you have up to date drivers for all your hardware.
Your laptop model is: HP Pavilion Laptop 15-cs1xxx
https://support.hp.com/us-en/drivers
- Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update
- If you use MSI Afterburner and Rivatuner Statistics Server for the in-game overlay, there seems to be an issue with this and it won't allow you to launch some games, so turn it off. The same applies to the Nahimic2 app.
I don't work for EA
Pretty sure everything is up to date.
I managed to play for about half an hour before it crashing with this error
@MusicalMorphine
- Is there any third party security program installed on the computer?
I so turn it off.
- Perform a clean boot of your computer
https://support.microsoft.com/en-ie/help/929135/how-to-perform-a-clean-boot-in-windows
Clean Boot state helps in identifying if any third-party applications or startup items are causing the issue.
https://support.microsoft.com/en-ie/help/929135/how-to-perform-a-clean-boot-in-windows
Edited:Here it is described in a more understandable way for not tech-savvy persons
https://www.thewindowsclub.com/what-is-clean-boot-state-in-windowsI use f-secure but I've checked all the settings to allow it though. Will try a clean boot.
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