Forum Discussion

crinrict's avatar
crinrict
Hero+
5 years ago

[CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

There's currently an issue where some virus programs (namely AVG and AVAST) are blocking the user folder. There are several symptoms currently for this issue Taking Screenshots and Videos doe...
crashing
guides
launching
pc
simvasion's avatar
simvasion
Hero
1 month ago

Is your Documents and The Sims 4 folder there synced to a cloud storage service like Microsoft OneDrive? It could be that OneDrive is reverting your settings file and save files while the game is running and causing issues.

alicjaaaaf's avatar
alicjaaaaf
Seasoned Newcomer
1 month ago

Thanks, it finally works! I turned off the backup for the Sims folder on OneDrive and everything started working. Thank you so much you literally saved my life! 😇

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