Did ea app update sims 4 won't launch
I just did the ea update and sims 4 won't launch. No error number popped up it looks like it is loading and then nothing. I repaired ea app, repaired sims game, closed background ea task , restarte...
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Thank you so much for your help! I did what you said and it was trying to load, the blue first page that loads at first just kept going and going. I attached the report that you recommended, please let me know if you have any ideas.
Gratefully,
Jenny
TheSimsDirect
The Sims Team
The Sims TeamHello @Jennyjk30
There was a possible server fix made recently. Can you try again?
- @TheSimsDirect I did the correct today. I went and enabled my custom mods when they were unselected from the fix and that is when it didn't work. I deleted any new mods I added from TSR today just in case that was the issue but it didn't help.
so i tried to drag my original folder back into the ea in documents and it doesn't recognize my graphic card and my old saved game is not there. Did i really screw things up?
Thanks,
Jenny
@Jennyjk30 Are you saying that Sims 4 launches now, but your saves and other content don't load? Please first confirm that your saves are present in Documents > Electronic Arts > The Sims 4 > saves. If they're not, either you moved the old Sims 4 folder somewhere else, or somehow the files were deleted. If you want to search for your saves, here's how (just that one section of the post):
If you find any saves, either by opening folders or from the search, please post a screenshot of the contents of the folder they're in, as in, I'd like to see the save files themselves. Include the address bar, above the list of files and folders, in the screenshot.
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