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Midoriku's avatar
Midoriku
8 years ago
Solved

Digital Deluxe Upgrade Not Working

I upgraded to digital deluxe from my limited edition a few days ago. the only thing I am able to use is the soundtrack. The game nor its content will download and I am still on the Limited Edition co...
pc
  • EA_Mai's avatar
    EA_Mai
    8 years ago

    Hi @Midoriku,

    Yes, you will keep seeing Limited Edition in Origin, as that was the version of the game you redeemed. I don't think it's possible to change that, it's how Origin works. However, you can always contact one of our advisers and ask if they can help.

    Did you have issues to contact them? You can find a detailed explanation on how to contact them if you need it here.

    If you have any question, don't hesitate to ask 🙂

    -Mai

Midoriku's avatar
Midoriku
8 years ago

@EA_Mai So I did just check, and the content is now in game which it wasn't before the reinstall. Which I am happy about. Will my game always show up as Limited Edition though? Not a big deal if it does, just odd.

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @Midoriku,

Yes, you will keep seeing Limited Edition in Origin, as that was the version of the game you redeemed. I don't think it's possible to change that, it's how Origin works. However, you can always contact one of our advisers and ask if they can help.

Did you have issues to contact them? You can find a detailed explanation on how to contact them if you need it here.

If you have any question, don't hesitate to ask 🙂

-Mai

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