Hey all,
If you're reporting a bug or technical issue you believe is related to DirectX 11, please use the following template:
Platform:
Which language are you playing the game in?
How often does the bug occur?
What is your current game version number?
What expansions, game packs, and stuff packs do you have installed?
Steps: How can we find the bug ourselves?
What happens when the bug occurs?
What do you expect to see?
Have you installed any customization with the game, e.g. Custom Content or Mods?
To help us better understand the technical aspects of the issues, we would also appreciate if you could provide a DxDiag to us as well:
- Press the Windows key and type "Dxdiag" into the search bar.
- Click on "Dxdiag.exe" or press enter.
- When the DirectX Diagnostic Tool opens, click on "Save All Information".
- Save the .txt file to your desktop for easy access.
- Attach to your post here.
And finally, any screenshots or video footage you can share of issues occurring are of great value to us as well. We look forward to your feedback and working together to enhance your Simming experience!