Forum Discussion

Papoose_45's avatar
Papoose_45
Seasoned Newcomer
12 days ago

EA app issues or Sims 4 issues?

Yesterday my game played fine. I have all the EP, GP and SP plus most all of the Kits. Today I go to play my game and when I go into the game it shows that several of my packs are missing in my game. I went to my EA app and went to "Manage" for my Sims game and sure enough several of my games are saying they are downloaded but not installed, I try to install them, starting with the Romantic Gardens but it gets to 2% and then pauses and I get an error. I have cleared the cache, repaired my game, restarted my computer and nothing has worked. I just uninstalled my game and started a reinstall, the base game downloaded and installed fine, but as soon as it started with the other packs, it got to 2% and paused and gave me the error. 

Any help or idea on what is going on, is greatly appreciated. I don't know what else to do.

  • Laverhonda's avatar
    Laverhonda
    Seasoned Newcomer

    Me too! I finally have some free time to enjoy playing and nada, nothing. I cannot edit in build mode..only the landscape..nothing on the inside or outside of buildings. I cannot even create a new Sim, let alone edit the ones that I have. I tried all of the steps that you mentioned above. Sooo disappointing. Hope this is fixed quickly.

    • Papoose_45's avatar
      Papoose_45
      Seasoned Newcomer

      I finally figured out what my issue was and fortunately it was neither the EA app or my game, but an issue with my computer. So I have been able to resolve that and now all my packs are showing up as installed and in game and I gave her a quick test drive about 3 am this morning and all is good. Laverhonda, have you done a repair on your game through the EA app? I hope you too can get your game straightened out.

      • Laverhonda's avatar
        Laverhonda
        Seasoned Newcomer

        HEY Papoose, okay I will try this. Thanks so much