EA app PC : Problem downloading Sims 4
Hello. Earlier today, I decided to do a deep clean op of my Sims 4 game, I completely uninstalled it rather than spending a long time removing my mods and CC, so that I would be sure they would be p...
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@bluemystral Do you use a VPN? If so, please disable it.
If that doesn't help, do you already have the free holiday pack on your account? Adding free content can sometimes fix an account issue, and while I don't know that this is definitely an account issue, it's an easy test. If you've already added the holiday pack, try starting to download Apex Legends, which is also free. You don't need to let the download go through; the point is to see whether it works at all. If it does, cancel the download, then try installing Sims 4 again.
If this doesn't help either, please uninstall the EA App with Revo Uninstaller (the free version is fine). Revo will clean out some temp files that a regular uninstall misses. Then restart your computer, reinstall the App, and try to download Sims 4 into another new folder, again on the root level of the drive of your choice.
One other thing worth trying, if nothing else works, is using a different network. Since you have a laptop, you could take it to a friend's house or somewhere with public wifi. The idea here is to see whether the problem is actually the network, as opposed to the various other possibilities.
@jdurrante Please try the other suggestions in this thread.
Okay so all the stuff I could do at the moment didn't work, I'll try and go to my mom's tomorrow with the laptop and try there.
Edit: I actually tried with Sims 3 and it worked, just not sims 4. So in the meantime, to satisfy my need for Sims, I'm downloading Sims 3 and will play that for a while
@bluemystral That's helpful information, thanks. Let me know whether you can download Sims 4 at your mom's place, and we'll go from there.
So I tried and it didn't work at my mom's either
I’m having the same issue. Tried the “fix” above to no avail. Can also download Sims 3 but not 4 for whatever reason. I didn’t see your post before I made my own.. but yours doesn’t seem resolved so we can both complain.
@bluemystral and @DADIS43 Please force the EA App to update: it doesn't always do that on its own. Go here:
C:\Program Files\Electronic Arts\EA Desktop\EA Desktop
and launch the EAUpdater.exe. When it's done, the App should open again, but please restart your computer one more time before trying to install Sims 4. Let me know whether it works.
So I tried and it didn't work either
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