Empty authetication token error when trying to launch sims4 (logged in at EA)
"There was an error retrieving the authentication token from the server. Give it a few minutes before trying again."
Nothing else, just the "EXIT" option. This has happened for approx. two weeks now - thats a lot of minutes.
Restarting, reinstalling, and so on has resolved nothing.
Any ideas?
Regards
@sejekat42 Try doing a clean uninstall and reinstall of the EA App with Revo Uninstaller (the free version is fine). Use the Intensive scanning method when asked. Restart your computer before reinstalling the App, and run the App itself as an administrator: right-click the desktop shortcut and select "Run as administrator."
If that doesn't help, are you able to test with a different network? For example, if your computer supports wifi, you could set your phone as a mobile hotspot, using data rather than your home wifi.
No good ...
"fun fact" myu sister can log in at EA at the same setup and play sims4 just fine, whereas my credentials give the problerm/message stated.
@sejekat42 Are you saying your sister can login to her EA account on this same computer and play Sims 4? Or are you saying something else? The first would make it pretty clear that the issue is your account.
Any solution yet.... getting the same error
