EXTREME LAG AND SLOW AFTER JULY PATCH 2019
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.53.115.1020 What e...
Forum Discussion
@Michalik2429 @ Moving to tech for troubleshooting.
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
How is that a solution? Finding out if my computer has the correct spec for the game... my game 100% was perfect and working day before patch was released. This is a patch issue. Did EA change the specs again without informing the public?
This doesn’t make at all. Please elaborate
Crinrict had asked you for the dxdiag, earlier, which shows him more than just 'basic' specs.. if you would like his help, please do post them for him, (I notice no-one on this thread has as yet) also if you're new to the 'how' of that, see this post
TIA
Sasha
nb: my game launches fine post-patch.
Why was my game fine before patch and now isn’t.
I havent posted the thing because I haven’t had time to go into laptop and get copy sent to m y phone
Maybe ea should mke patches that fix stuff not uselsss patches break stuff and fix nothing.
I am having the same issues....I have attached my DxDiag file ... hopefully there is a fix for this...I realy want to play my game.
@jeswainston65 Your computer should be able to run the game on low settings. However your graphics driver is several years old. Visit amd.com to upgrade them.
@pwrhngry432 Unfortunately there are no supported way to uninstall the packs. You can try disabling them and see if that works. https://sims4.crinrict.com/eng/2017/03/disable-single-packs/
(Posts merged by CM)
thank you so much...I will do that.
Here is the file you asked for.
I want solutions from EA, fix the <removed> game, dont you dare tell people including myself "oh not our problem, you have a <removed> computer" NOOOOOO budddy. You dont just change specs without annoucing it first of all. second my game was perfect prior to this stupid patch!! Make this patch optional. everything about it is garbage.
(Edited by CM - see forum rules)
Also if anyone out there has attempted these fixes suggested above and are actually getting the results that they're looking for, or if something else happens entirely, PLEASE let us know. I would like to feel hopeful that all of these suggestions are actually having an impact, because the way this is getting handled right now I'm not sure we'll ever get this problem truly solved as players and community members. I'm going to continue advocating for myself and others in here because I know that we're not the only players dealing with this, we just happen to be the most vocal about it. So if you have found a solution or are dealing with this problem as well, please let them know.
Your PC should have no trouble running the game on medium graphics settings. However your graphics driver is a bit old. You should upgrade visit amd.com to do so.
Again this should not be an issue. It was 100% fine before patch, I don’t care, I just got my new self built gaming PC, I’m just so sick of EA <removed> over their customers.
(Edited by CM - see forum rules)
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