I was playing the sims a few days ago when my computer kicked me out of the game and wouldn't let me back on. I uninstalled the game and reinstalled it as well as running the repair action multiple times. When I load into any new or old save this is what my screen looks like.
2003753272025 Thanks for the dxdiag, which makes the issue clear: your laptop's graphics chip has been disabled, so the system and Sims 4 are using the basic display driver, which is much less effective at graphics rendering. The iGPU may have been disabled somehow, which is easy to fix.
Click Windows key-X, select the Device Manager, expand the Display Adapters category, right-click the AMD Radeon entry, and enable it, then restart your laptop. If you get an error, please post a screenshot. If this doesn't help, reinstall the graphics driver Lenovo provides for your laptop:
Run the installer as an admin: right-click the download and select "Run as administrator." Restart afterwards (again) and before trying to play.
here is the error message it gave me once I enabled it.
2003753272025 Then install the driver I linked. If that doesn't help, use Display Driver Uninstaller to remove the current driver, and try again to reinstall it. Here's how:
