0z7n6ebi2xxf Please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Please also provide your most recent lastcrash file, in Documents > Electronic Arts > The Sims 4. To attach the file, you'll need to open it and delete its first line of text. Or you can copy its contents and paste it into a reply, but in that case, make sure your post doesn't disappear. This site's spam filter sometimes removes posts with that kind of text. If it does disappear, you can click Report on any post in this thread and ask a community manager to look for the post.
