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Beega4's avatar
Beega4
Seasoned Newcomer
8 days ago

Game Freezes on Start

Hello everyone, just looking for some help here. When I launch through EA my game, it immediately freezes on the start screen. Even my mouse freezes too, so the only way I can get out is by windows key or restarting my computer. I can hear the sims lobby music when my screen is frozen too. When I exit and re-enter the game, it changes to the lobby screen, but my mouse is still frozen.

I've tried multiple things like deleting all of my mods and cc, uninstalling the game then reinstalling, creating more space in my one drive, and deleting cache. Despite doing all of this, the outcome is still the same.  If there are any other ideas anyone has, please let me know!

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