Game freezing and crashing after update
Ever since the March 14, 2023 update my game has worked fine when I first open it up, but after about 5 minutes of playtime it starts freezing and either crashes or stays frozen indefinitely. Even th...
Forum Discussion
@landstriderx Do you get an in-game error message when you're playing the save? When does it crash: right when you load it or after you've been playing for a while, and if the latter, is there any pattern to the crashing? How large is this save? You can see the file size in Documents > Electronic Arts > The Sims 4 > saves; you can sort by date modified to find your most recent saves.
If the game is running well in Windows right now, other than this one save, then there's no reason to switch back to macOS. But it's something to keep in mind for the future, especially if you run into more performance issues and can't update the graphics driver further. I don't know how much support Apple is going to continue to provide for your laptop: Bootcamp drivers have never been updated as quickly as I'd like, and newer Macs can't be Bootcamped at all, so it might not be a priority.
No I don't get an error message, and it crashes after I've been playing for about five minutes -- other than that, no real pattern. I did take a look at the save file size and it's huge -- most of my saves are about 5,000 KB and this one is over 50,000. I started a fresh save file and moved the same family in from the gallery but I've noticed the save is already getting bigger again even though I just started. I'm not sure how this file is different than the rest -- do you think it could be a CC problem? Or is it maybe logging more information than other saves for some reason?
Thanks again for your help!
@landstriderx Please test with no mods or custom content present, in fact test in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. You can download this existing household from the Gallery and see if the save starts getting larger. If it does, then please test with new sims you create fresh in CAS. You don't have to spend much time on them; the point is to test completely fresh content.
If your Gallery sims are fine in the clean folder, you can start moving over your mods and custom content and testing again. The 50/50 method is the most efficient approach.
https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method
Here though, instead of just seeing whether the game loads or crashes, please check the save file size. A new save should be around 5 MB in size and grow only very slowly; even after a very long initial play session, I'd expect it to be no more than 8 MB. Any time the save grows much faster, you'll know that one of the files you added back is a problem, and you can split that last batch and retest until you find the culprit.
I would love to know which mod or cc item is causing this, or items plural if you find more than one. At least several other users have reported the same issue, with potentially dozens more affected (not enough info to say), and as far as I can tell, all of them used mods and/or cc at one point. So it would be great to know what exactly is triggering this issue.
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