My game wont load after it opens up to the first page. it won't even load into the loading screen to the homepage. I have mods, I did 50/50, I reinstalled/uninstalled my drivers, the game, and my mods. I've been trying for a whole week, and now I've finally resorted to creating a discussion. Google, YouTube videos, and even some forums on this site haven't helped me at all. I have a windows 11 currently running on NVIDIA gaming driver.
Also, here is my dxdiag
puzzlezaddict Sorry, I switched up the DISM and the sfc. My apologies. My game is working now. Thanks for your help! I always have issues but not this extreme! Thanks again!
KittyKofi The second dxdiag has some of the same problems as the first one. What did you mean about DISM not having a download? It's a Windows tool, nothing you need to install.
At any rate, I'd suggest doing a repair install of Windows. Here's how (option two):
https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/#Two
This shouldn't delete any of your data, but if you get to step 14 and are NOT asked to keep personal files and apps, back out and start over.
puzzlezaddict I've done the proper order of the driver install and uninstall, but the DISM.exe didn't have a validation download? Only the sfc/scannow. I've provided the images of what my computer says. of course, Sims 4 is still not working. Also all my dell drivers are up to date now
KittyKofi Thanks for the dxdiag, which crashed multiple times while running and is missing a most of its information. This could in theory be a fluke, but it's a good idea to run a couple of basic checks of your Windows system files:
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Next, please do a clean uninstall and reinstall of both graphics drivers, as described here:
Use the drivers Dell provides for your laptop. Go here:
https://www.dell.com/support/home/en-us?app=drivers
Enter your service tag, find your product, and download the newest Intel and Nvidia drivers you see, the latter either for all Nvidia GPUs or for the MX550 or MX series in general.
The proper order of operations is uninstall the Nvidia driver > uninstall the Intel driver > restart > reinstall the Intel driver > restart > reinstall the Nvidia driver > restart, all while your computer is offline.
If none of this helps, please run and post a new dxdiag.
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