Forum Discussion

hannahgreen17's avatar
5 months ago

Game gets stuck on load screens when traveling and loading saves

I have no mods or cc, took all of it out and uninstalled and reinstalled my game with only legal purchased dlc packs. I have deleted my cache, I have repaired the game through steam, I have checked my computer for corrupted files. The game still either won’t load my families at all or when it does, it gets stuck on load screen between cas, travel, pretty much every time. 3 times I have destroyed enormous saves bc the problem would be fixed for a couple months then happen regularly again. Getting rid of the saves and starting new was only thing that worked. Now I’ve done that for the third time, and my game hasn’t even lasted a week before it happening again. I don’t understand how they want like $1200 for a game that has this many bugs. Also my pc has a really nice graphics card and 2 TB so it’s definitely powerful enough. 

7 Replies

  • hannahgreen17's avatar
    hannahgreen17
    5 months ago

    I get a last exception file every time it happens but when I uploaded it to the site that reads them it says unknown error. No one could help me in the discord either 

  • I am having this same issue. I do use a few mods but I removed them and started completely fresh, Uninstalled and reinstalled the game,  removed the entire sims 4 folder and then started the game so it created a new sims 4 folder with none of my saves/downloads and still, sometimes when i travel it just never loads me into my destination. It doesn't happen EVERY time I travel but it happens enough that I stopped playing because I am tired of losing saves. It seems like once it happens for the first time in a save then I have issues getting the save to load at all agree that. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 months ago

    @Smokahontas3690  Do the lots you're traveling to use the Off the Grid challenge?  That's currently broken and would need to be removed.  Some lots come with OtG by default, so starting a new save wouldn't prevent the issue entirely.

    If that's not relevant, please provide a fresh lastexception, as described above.  As in, delete your current LEs and trigger a new one.

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