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Help! I can't find where to download
For Rent and Adventure Awaits are telling me that I neeed to download. These packs were a gift which I submitted a code for to get them. I don't remember seeing the download button for them whe...
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Hi! I have posted about this twice now and still not getting any help. I am not sure if I didn't post it in the right place. Please let me know.
I entered redeem codes for two packs and forgot to download them. When I click on the worlds the tell me that I need to download them. I can't find where I am suppose to go the download them. The worlds are Ravenwood and Gippi Point.
Here is a picure of the worlds and as you can see they are greyed out cause I need to download them. Also you can see under Manage Add-ons the are marked new but I don['t have a download button for them. I also went to marketplace and it says it's nto installed.
Can someone please advise me what I need to do? How do I get someone at EA to fix this for me?
As you can see it does say that I do own these packs. I just can't find anywhere to download them.
This screenshot shows, that you obviously don't own Life & Death and Adventure Awaits, you only own the bonus content. There is no download button for this content, it is installed automatically if you install the pack itself.
I do absoutely own it. If you look at the other screen shots. I would not be here aksing for help if I didn't.
Sorry, I didn't consider the other screen shots. What does the Ea app say about the two packs? Does it say you own the packs but there is no button to download? Maybe it could help to use the EA App Error Reporter.
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