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Anonymous's avatar
Anonymous
10 years ago
Solved

Help My Game Is TINYYYY

I was having issues when I first got my new laptop with my origin account coming up super tiny to the point I could barely log in because I couldn't read it. Gameplay and everything was fine though. ...
pc
  • EA_Mai's avatar
    EA_Mai
    9 years ago

    Hi @woeiszhane,

    Wow, that's a monitor!

    Ok, you can delete the new "The Sims 4" folder the game just created (be careful, don't delete "The Sims 4 old"!) and rename "The Sims 4 old" >> "The Sims 4" if you want. That way you would get your games back (and your issue).

    You can restart the settings by deleting the files options.ini and usersettings.ini. By doing so, the game will have the same resolution than in your test.

    As the issue seems to be related with the resolution of the game, ¿could you tell me the model of the monitor you are using?

    Thanks,

    Mai

Anonymous's avatar
Anonymous
9 years ago

Yes everything looked normal sized after renaming the folder, however the game doesn't fill up my whole screen, which is probably due to default settings putting it at the lowest resolution in the game. My computers resolution is 3840x2160, in the game after renaming the file it is 1024x768, before renaming the file I believe it was set to the highest which is the 3840x2160.

And yes it is the same issue as my last thread, that's how long I've been trying to play my game teeny tiny. ☹️

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @woeiszhane,

Wow, that's a monitor!

Ok, you can delete the new "The Sims 4" folder the game just created (be careful, don't delete "The Sims 4 old"!) and rename "The Sims 4 old" >> "The Sims 4" if you want. That way you would get your games back (and your issue).

You can restart the settings by deleting the files options.ini and usersettings.ini. By doing so, the game will have the same resolution than in your test.

As the issue seems to be related with the resolution of the game, ¿could you tell me the model of the monitor you are using?

Thanks,

Mai

  • Anonymous's avatar
    Anonymous
    9 years ago

    @EA_Mai 

    You are seriously a lifesaver. My game is back to normal after resetting all the settings, I changed my in game resolution to 2048x1152 to help clear up the picture and changed my UI to 85 to make it a little bigger and its perfect! It's actually looking like how its supposed to.

    As for monitor I am on a laptop so I'm not sure if the screen itself has its own properties, but I am using the Dell Inspiron 15 7548 series with ultra HD touchscreen  

    • EA_Mai's avatar
      EA_Mai
      Icon for EA Staff rankEA Staff
      9 years ago

      Glad it's working as it should now. 🙂

      Enjoy the game!

      -Mai

      • XEmilyRoseXSims's avatar
        XEmilyRoseXSims
        9 years ago

        I am having the same issue. I renamed the folder and re-entered the game and nothing changed. My cursor is the only thing that is super tiny and everything else is just a little smaller than normal. Can you simplify the steps to make sure i am not missing something?

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