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Jaeger-Wrydan's avatar
Jaeger-Wrydan
5 years ago
Solved

how can i remove all files from pc

How can I completely remove the sims 4 and all files from my computer and reinstall a new sims 4 ? Uninstall does fine but folders and files are still on my computer. I want to full clean before rei...
pc
  • JonaO703's avatar
    JonaO703
    5 years ago

    Hi @Jaeger-Wrydan !  Are you using a Mac or PC?  Are you referring to the Origin folders left behind when you uninstall TS4?  You can delete Origin also and reinstall it fresh from  origin.com afterward.  There are some hidden folders as well and you have to change your computer settings to show them.  I don't know how to do that on Mac.  You can search online for Mac instructions.  For PC (Windows 10) you can use the search bar next to the Start menu by typing "show hidden files".  In the "For Developers" section, look for the "File Explorer" settings and "Change Settings to show hidden files", then click "Show Settings".  Under the "Hidden files and folders" section, select the "Show hidden files, folders and drives" button. Then click apply and OK.  (Note: You may also need to click reset folders for the change to take effect.)  Then you can delete all Origin folders from your C: Program (x86) folder and also these: 
    C:\ProgramData (delete Origin folder)
    C:\Users\%USERNAME%\AppData\Local (delete Origin folder)

    C:\Users\%USERNAME%\AppData\Roaming (delete Origin folder)

    Just be careful not to delete anything else as you could inadvertently wipe out other programs or damage your computer.

JonaO703's avatar
JonaO703
Hero
5 years ago

Hi @Jaeger-Wrydan !  Are you using a Mac or PC?  Are you referring to the Origin folders left behind when you uninstall TS4?  You can delete Origin also and reinstall it fresh from  origin.com afterward.  There are some hidden folders as well and you have to change your computer settings to show them.  I don't know how to do that on Mac.  You can search online for Mac instructions.  For PC (Windows 10) you can use the search bar next to the Start menu by typing "show hidden files".  In the "For Developers" section, look for the "File Explorer" settings and "Change Settings to show hidden files", then click "Show Settings".  Under the "Hidden files and folders" section, select the "Show hidden files, folders and drives" button. Then click apply and OK.  (Note: You may also need to click reset folders for the change to take effect.)  Then you can delete all Origin folders from your C: Program (x86) folder and also these: 
C:\ProgramData (delete Origin folder)
C:\Users\%USERNAME%\AppData\Local (delete Origin folder)

C:\Users\%USERNAME%\AppData\Roaming (delete Origin folder)

Just be careful not to delete anything else as you could inadvertently wipe out other programs or damage your computer.

Jaeger-Wrydan's avatar
Jaeger-Wrydan
5 years ago

Thank You Yes I forgot to mention I am on PC

I will try this. Thank  you for your help.

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